Experienced leadership, unmatched dedication
Each of our 1,700 employees statewide helps meet the Extralpay mission: to deliver excellent service and support to members, and to work with nonprofit organizations to create stronger communities where we all live and work.
Our senior management team includes some of the nation’s most experienced financial executives — each dedicated to serving our members and community.
President and Chief Executive Officer (CEO)
Donna Bland
President and CEO
Donna's Bio
With more than 25 years of experience in the
financial
financial
services industry, Donna Bland was named
President and
President and
Chief Executive Officer in 2010. She has been an integral
part of Extralpay ’s rise to industry leadership through exceptional
service,
service,
employee engagement, community support, and responsible financial
management.
management.
Donna is active in the financial services industry serving on the
Visa Senior Client
Visa Senior Client
Council, Department of Business Oversight Credit Union Advisory
Committee,
Committee,
and the Board of Credit Union Direct Corporation. She is also on the
board of the
board of the
Greater Sacramento Area Economic Council and Sacramento Host
Committee.
Committee.
Donna was named “Businesswoman of the Year” by the Sacramento
Metro
Metro
Chamber in 2015. In 2016,
she was included among the Sacramento Business Journal’s
“Women Who Mean Business” and was named one of Bizwomen’s
“100 Women to Watch” nationwide. She is one of only two women
at the helm
at the helm
of a top-10 credit union in the United States.
Donna earned a Bachelor of Science degree in Accounting from
San Francisco State University. Raised in San Francisco,
she now resides in Sacramento with her family.
Executive Vice Presidents (EVPs)
Tom Genessy
EVP, Service Operations,
Security, and Technology
Tom's Bio
Tom Genessy joined Extralpay in 2005 and has
served as Executive Vice President since 2017
with oversight responsibilities for service operations, security, and
technology. Tom has worked within the financial services industry
throughout his career. He currently represents the Credit Union as
a board member for WesPay, a not-for-profit industry payments
association, as well in the community as an advisory board member
for The Salvation Army Del Oro Division.
Dustin Luton
EVP, Risk, Finance,
and Administration
Dustin's Bio
Dustin Luton joined Extralpay in 2015 as
Chief Financial Officer. He now serves as
Executive
Executive
Vice President providing strategic direction in the areas of Finance,
Risk,
Risk,
and Administration. Formerly President and CEO of a Southern
California
California
bank, he was also a Partner at McGladrey and Pullen, one of
the nation’s
the nation’s
largest providers of assurance, tax and consulting services.
Dustin earned a Bachelor’s Degree in Business Economics
from the
from the
University of California Santa Barbara and is the
Treasurer for the
Treasurer for the
American River Parkway Foundation.
Richard Musci
EVP, Products and Delivery
Richard's Bio
Richard Musci joined Extralpay in 2013.
He provides oversight of Senior Leaders
responsible
for Retail and Digital
responsible
for Retail and Digital
Delivery Channels, as well as Home Loans, Consumer Lending
and Dealer
and Dealer
Services. Prior to joining Extralpay , Richard held executive
positions at
positions at
two leading online financial services firms. His experience
includes
includes
directing marketing and product management activities,
including strategy,
including strategy,
promotion, analysis, and development.
A graduate of the University of California, Berkeley,
Richard currently
Richard currently
serves on the City Year Sacramento Advisory Board
as Chairman of the
as Chairman of the
Philanthropy Committee.
Senior Vice Presidents (SVPs)
Doug Aguiar
SVP, Chief Marketing
Officer (CMO)
Doug's Bio
Doug Aguiar joined Extralpay in 2015 as
Senior Vice President and Chief Marketing
Officer. He leads the marketing, product,
communications, and community relations
teams. Golden 1’s comprehensive marketing
program encompasses mass media, direct
response and digital marketing, as well as NBA
and athletics sports sponsorship.
With more than 30 years of marketing experience,
Doug has held executive level positions with Fortune
500 financial services companies. He holds an
Executive Master of Business Administration from
the University of Washington and a Bachelor’s Degree
in Journalism from the University of Southern California.
Doug also serves on the boards of the Downtown
Sacramento Partnership and Stanford Youth Solutions.
Heather Andrade
Neumann
SVP, Chief Human Resources Officer
(CHRO)
Heather's Bio
Heather Andrade-Neumann joined Extralpay
in 2018 as the Chief Human Resources
Officer. Heather is the catalyst for creating
a positive work environment that attracts,
develops, retains, and fosters a dynamic
workforce. She oversees the areas of
succession planning, talent management,
change management, organizational and
performance management, learning and
development, internal communications,
and total rewards.
Heather earned a Master’s degree in Human
Resources at Golden Gate University and a
Bachelor’s degree in Communications
Studies from California State University,
Sacramento. She has more than 25 years
of human resources experience and is on
the board of Visit Sacramento.
Greg Brown
SVP, Chief Lending
Officer (CLO)
Greg's Bio
Greg Brown joined
Extralpay in 2014 as Vice President of
Consumer Lending. He now serves as Senior Vice President and
Chief Lending Officer.
Greg was previously Vice President and Senior Product
Manager at
Manager at
one of the largest banks in North America. With more than
30 years
30 years
of consumer and mortgage lending experience, he holds a
Master of
Master of
Business Administration in Organizational Leadership at
Ashford University.
Greg is the Board Treasurer for Hope Cooperative,
a non-profit
a non-profit
serving the mentally ill and homeless in the Sacramento
community,
community,
and serves on the board of the California Builder
Industry Association.
Industry Association.
Chad Carrington
SVP, Security, Technology, Infrastructure,
and Facilities
Chad's Bio
Chad Carrington joined Extralpay
2008
2008
as Vice President, Information
Technology. He currently holds the
position of Senior Vice President, Security, Technology
Infrastructure, and Facilities including business continuity,
corporate services, and incident response programs and teams.
Chad earned his Master of Arts in Instructional Technology
at California State University, Chico, and has more than two
decades of information technology management and enterprise
software experience. He is on the board of Positive
Coaching Alliance, a national non-profit organization with
the mission of creating a positive, character-building youth
sports environment.
Kathy Flynn
SVP, Service Operations
Kathy's Bio
Kathy Flynn joined Extralpay
2014 and
serves as Senior Vice President,
Service
Operations. Formerly Vice President,
Account Services, Kathy is responsible for payments,
cards,
account and loan servicing. Her teams foster a
service-first
philosophy
while improving operational efficiency.
2014 and
serves as Senior Vice President,
Service
Operations. Formerly Vice President,
Account Services, Kathy is responsible for payments,
cards,
account and loan servicing. Her teams foster a
service-first
philosophy
while improving operational efficiency.
Kathy earned her Master of Arts,
Economics at California State University,
Long Beach.
She has more than 20 years of financial services
experience
in the credit union industry and is Board President
of 916 Ink,
a nonprofit in Sacramento dedicated to
promoting literacy,
youth development, and health. She is also
actively involved in
many financial services organizations including
CO-OP Co-Creation Councils,
Accel Advisory Board,
and WesPay Rules Advisory Council.
Economics at California State University,
Long Beach.
She has more than 20 years of financial services
experience
in the credit union industry and is Board President
of 916 Ink,
a nonprofit in Sacramento dedicated to
promoting literacy,
youth development, and health. She is also
actively involved in
many financial services organizations including
CO-OP Co-Creation Councils,
Accel Advisory Board,
and WesPay Rules Advisory Council.
Allyson Hill
SVP, Chief Financial Officer (CFO)
Allyson's Bio
Allyson Hill joined Extralpay in
2012
and is currently Senior Vice President,
Chief Financial Officer. She joined the
credit union as Vice President, Controller.
Allyson oversees Finance,
Accounting, Credit Risk, and Capital Planning
and Stress Testing.
2012
and is currently Senior Vice President,
Chief Financial Officer. She joined the
credit union as Vice President, Controller.
Allyson oversees Finance,
Accounting, Credit Risk, and Capital Planning
and Stress Testing.
Allyson previously served as a Senior Manager
at KPMG for nearly
10 years. A licensed CPA, she earned her college
degree from Cal
Poly San Luis Obispo and is on the board of
Junior Achievement
Sacramento.
at KPMG for nearly
10 years. A licensed CPA, she earned her college
degree from Cal
Poly San Luis Obispo and is on the board of
Junior Achievement
Sacramento.
Courtney Linn
SVP, General Counsel
Courtney's Bio
Courtney Linn joined Extralpay
in 2017 as
Senior Vice President and
General Counsel.
He earned his A.B. (with honors) and J.D.
(Order of the Coif) from the
University of California, Davis.
in 2017 as
Senior Vice President and
General Counsel.
He earned his A.B. (with honors) and J.D.
(Order of the Coif) from the
University of California, Davis.
Prior to joining Golden 1, Courtney was a partner
at Orrick,
Herrington & Sutcliffe, LLP and formerly was law
clerk for United States District Judge William B. Shubb.
He is also President of the Sacramento Federal
Judicial Library
and Learning Center Foundation.
at Orrick,
Herrington & Sutcliffe, LLP and formerly was law
clerk for United States District Judge William B. Shubb.
He is also President of the Sacramento Federal
Judicial Library
and Learning Center Foundation.
Michael Popp
SVP, Chief Retail Officer (CRO)
Michael's Bio
Michael Popp joined Extralpay
in 2007
and now serves as Chief Retail Officer.
Michael formerly held the positions of Vice President
of Consumer
Lending and Vice President of Home Loans. In his
current role,
he leads the credit union’s branch network, Member
Service Contact
Center and Retail Administration.
in 2007
and now serves as Chief Retail Officer.
Michael formerly held the positions of Vice President
of Consumer
Lending and Vice President of Home Loans. In his
current role,
he leads the credit union’s branch network, Member
Service Contact
Center and Retail Administration.
Michael has more than 30 years of financial services
experience
and enjoys enhancing the lives of our members,
employees, and the
communities that he serves.
experience
and enjoys enhancing the lives of our members,
employees, and the
communities that he serves.
